Welcome to Our Spa Menu
Discover a new sense of vitality, balance and well-being at our full service wellness spa. We offer the perfect environment in which to escape the daily stresses of life. Take a breath...take a moment...to focus on yourself. Our goal is to improve your life through the healing powers of nature, for it is nature that inspires everything at Pleiades Spa & Wellness.
BC Regulations for Insurance (RMT Receipts)
Clients requiring reimbursement for health care plans for Massage Therapy:
Please look into your health care plan to see what they require for reimbursement. In the province of British Columbia, an RMT is required to be insured with the College of Massage Therapists of British Columbia (CMTBC). We currently have one BC RMT on staff as well as some 2,200-hour trained therapists who are part of the Natural Heatlh Practitioners of Canada (NHPC).
If you require an RMT for insurance, it must be requested upon booking. If you are uncertain as to what your insurance policy company requires, please contact them before making your booking to be informed.
***As we do not know the exact policies of each individual insurance company, please note that Pleiades Spa & Wellness will not be held liable for any denied claims.***
SPA ETIQUETTE & POLICIES
Prepare for your spa experience by arriving no later than 20 minutes beforehand to complete your health history form. We ask that you leave your valuables at home, Pleiades does not accept responsibility for loss of personal property during your spa visit. Please be aware, if you are running late your spa experience will be shortened in order to honour the time reserved for our next guest.
Reservations and Cancellations
Walk-ins are welcome. We do recommend you book your spa treatment in advance, in order to guarantee your preferred treatment choice and time. A major credit card is required to reserve your appointment.
If you cancel your appointment we require 24 hours notice for single spa experiences, 48 hours notice for multiple spa experiences, and 7 days notice for the cancellation of group bookings. Cancellations with less than the required notice or no-shows will be charged in full.
Please inform our spa concierge when scheduling your appointment of any special needs, health concerns, diabetes or pregnancy. Guests under medical care may require a physician's note to proceed with their treatment as some conditions are contraindicated.